Acting with Integrity at Booster

by Booster Insights

Title image: Reads "Acting with Integrity at Booster" while a badge with a heart floats on purple and deal background.

Booster® is not shy about its commitment to customers, both internal and external. But when developing our working relationships, we know building them on foundations of trust and respect is crucial. Before we can serve our customers, we must establish strong communication, accountability, and responsibility to ensure both sides can find the highest levels of success. This means behaving with integrity — one of our six core values — in all interactions, services, procedures, and conversations.

To us, integrity means doing the right thing, even when no one is looking.

Business Integrity

At Booster, we recognize that examples are set at the highest level of business, and the actions of our leaders and overall company set the tone for the actions of all Booster team members. With this in mind, we hold ourselves and our business accountable with robust corporate governance protocols. Good governance is a critical pillar of any business. This includes complying with all applicable laws, rules, regulations, and policies, all while remaining dedicated to our six core values.

To establish ethical and fair action standards, Booster has a qualified Board of Directors in place and maintains governance through its Audit and Compensation Committees. Each Committee ensures Booster fulfills the highest possible standards for equity, fairness, transparency, and ethics.

To protect the interests — and the integrity — of our employees and company, all Booster employees are expected to avoid any conflict of interest when conducting their business dealings with customers, suppliers, partners, and vendors. Our most prominent suppliers include Chevron, Phillips 66, and other global energy providers that are required to certify the environmental impact of their products and operations.

Personal Integrity

At the team member level, we each work to foster integrity within ourselves and our spheres of influence. We are honest with ourselves, our teammates, and our customers. We take ownership of our actions and have the courage to act with integrity, even when it’s inconvenient.

Integrity can be a daily value that underpins our personal and professional lives. It often means looking in the mirror before pointing fingers and seeking good in other people, even when they make mistakes. Integrity unlocks humility, open-mindedness, and curiosity to new ideas, allowing us to grow the company and move it forward effectively.

Our directors and all employees, including senior management, conduct themselves in accordance with the highest moral and ethical standards, informed by a robust Employee Handbook that contains business conduct and ethics policies. We also have strict policies to protect against discrimination, harassment, and retaliation, as well as an open-door policy to encourage honest and direct communication to resolve issues and concerns expeditiously.

Keeping in line with our high value of integrity requires vigilance and introspection. To ensure our team members maintain the highest level of integrity at all times, they perform self-check-ins, asking themselves:

  • How did I act with integrity today?
  • Did I verbally take responsibility for my work or actions this week or did I seek to make excuses or blame others?
  • When was the last time I did the right thing knowing there were serious consequences?
  • Did I treat my internal and external customers with respect this week?

Letting these questions guide our actions with integrity helps us to build trusted relationships and enables us to maintain a constant level of respect and loyalty with our customers, stakeholders, and teammates.

“Integrity is the cornerstone of responsible business. It is doing the right thing and making a just decision even when our personal comfort is at stake,” said Shenna Bradshaw, Booster’s Vice President of Legal. “At Booster, our value of integrity helps us keep aligned with who we are and who we aspire to be.”

Interested in becoming a Booster team member? View our open positions.